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Updated 3 years ago

Summary

As a designer with a background in hospitality, I embrace an empathetic mindset and is motivated to enrich user experiences through thoughtful interface designs. Currently looking for a UX or Visual/UI design position that allows me to solve complicated problems collaboratively and expand my knowledge base.

Skills

  • Branding & Identity
  • Competitive Analysis
  • Customer Service
  • github
  • HTML5 CSS3 and Javascript
  • InVision
  • Persona Creation
  • Project Managemenet
  • Prototyping
  • UI Design
  • Usability Testing
  • UX Design
  • Visual Design
  • Wireframing

Education

October 2017

UX/UI Design Apprenticeship at Bloc

Bloc – UX/UI Design Apprenticeship is a remote and self-driven immersive program that focuses on UX/UI , Visual Design and Front-End Development.

Throughout the course, I work on real-world projects under the guidance of senior designers; Take charge of the entire design process, from user researching, wireframing, prototyping to user testing; and master a variety of design tools to create pixel-perfect and interaction designs.

March 2006 March 2009

B,A. (Hons) International Hospitality & Tourism Management at Bournemouth Universit, partnered with IHTTI School of Hotel Management, Switzerland

Experience

August 2017

Executive Assistant at Nfluence Partners

Anticipate needs of C-Level Executives, primary the Co-Founder & Managing Partner to provide all-around administrative support proactively

Work independently under limited supervision

May 2016 May 2017

Global Sales Coordinator at Four Seasons Hotels & Resorts, Worldwide Sales

Worked with a dynamic team to prompt sales revenue of over a hundred hotel & resort properties globally

Planned and executed client events and internal communication webinars

April 2012 April 2016

Sales Assistant at Four Seasons Hotel Hong Kong

Created sales materials include collaterals, proposals, contracts, group portfolios and presentation decks in a detailed and timely manner

Nominated as Employee of the month twice during tenure

September 2010 March 2012

Guest Relations Officer at Four Seasons Hotel Hong Kong

Ensured guest satisfaction through listening to guest’s concerns empathetically and offering effective solutions to resolve complaints