Summary
As a designer with a background in hospitality, I embrace an empathetic mindset and is motivated to enrich user experiences through thoughtful interface designs. Currently looking for a UX or Visual/UI design position that allows me to solve complicated problems collaboratively and expand my knowledge base.
Skills
- Branding & Identity
- Competitive Analysis
- Customer Service
- github
- HTML5 CSS3 and Javascript
- InVision
- Persona Creation
- Project Managemenet
- Prototyping
- UI Design
- Usability Testing
- UX Design
- Visual Design
- Wireframing
Education
-
October 2017
UX/UI Design Apprenticeship at Bloc
-
Bloc – UX/UI Design Apprenticeship is a remote and self-driven immersive program that focuses on UX/UI , Visual Design and Front-End Development.
Throughout the course, I work on real-world projects under the guidance of senior designers; Take charge of the entire design process, from user researching, wireframing, prototyping to user testing; and master a variety of design tools to create pixel-perfect and interaction designs.
-
March 2006 March 2009
B,A. (Hons) International Hospitality & Tourism Management at Bournemouth Universit, partnered with IHTTI School of Hotel Management, Switzerland
Experience
-
August 2017
Executive Assistant at Nfluence Partners
-
Anticipate needs of C-Level Executives, primary the Co-Founder & Managing Partner to provide all-around administrative support proactively
Work independently under limited supervision
-
May 2016 May 2017
Global Sales Coordinator at Four Seasons Hotels & Resorts, Worldwide Sales
-
Worked with a dynamic team to prompt sales revenue of over a hundred hotel & resort properties globally
Planned and executed client events and internal communication webinars
-
April 2012 April 2016
Sales Assistant at Four Seasons Hotel Hong Kong
-
Created sales materials include collaterals, proposals, contracts, group portfolios and presentation decks in a detailed and timely manner
Nominated as Employee of the month twice during tenure
-
September 2010 March 2012
Guest Relations Officer at Four Seasons Hotel Hong Kong
-
Ensured guest satisfaction through listening to guest’s concerns empathetically and offering effective solutions to resolve complaints